Overview
Integrate Shopify to trigger outreach and workflows based on store events and customer segments. Learn how to connect and use Shopify with ContactSwing. This guide shows you how to set up and leverage the integration effectively.🎥 Video walkthrough
Step-by-step guide
Follow these steps to add the Shopify integration:1
Sign in to Shopify
Log in to your Shopify account. This ensures you have access to the store you want to integrate with ContactsWing.
2
Go to the Integrations section
Go to the Integrations section in the ContactsWing dashboard. Locate the Shopify card and click it to start the connection process.
3
Enter your store name and sign in
Enter your Shopify store name when prompted, then click Sign In. This initiates the secure connection with your Shopify account.
4
Connected!
Once authorized, you see a confirmation message. Your Shopify account is now connected to ContactsWing. You can begin using smart commerce tools in calls, chats, and AI workflows. 🎉
Use cases
- Product inquiries: Let AI answer “Do you have this in stock?” instantly. 🛒
- Order tracking: “Where is my package?”—answered on the spot. 📦
- Sales assistance: Recommend products based on past purchases. 🤖
- Post-purchase support: Handle cancellations, refunds, and delivery queries with ease. 💬