Learn how to connect and use Shopify with ContactSwing. This guide shows you how to set up and leverage the integration effectively.

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🎥 Video walkthrough

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Step-by-step guide

Follow these steps to add the Shopify integration:

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Step 1: Sign in to Shopify

Log in to your Shopify account. This ensures you have access to the store you want to integrate with ContactsWing. Shopify login

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Step 2: Go to the Integrations section

Go to the Integrations section in the ContactsWing dashboard. Locate the Shopify card and click it to start the connection process. Integrations page

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Step 3: Enter your store name and sign in

Enter your Shopify store name when prompted, then click Sign In. This initiates the secure connection with your Shopify account. Enter store name

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Step 4: Connected!

Once authorized, you see a confirmation message. Your Shopify account is now connected to ContactsWing. You can begin using smart commerce tools in calls, chats, and AI workflows. 🎉

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Use cases

  • Product inquiries: Let AI answer “Do you have this in stock?” instantly. 🛒
  • Order tracking: “Where is my package?”—answered on the spot. 📦
  • Sales assistance: Recommend products based on past purchases. 🤖
  • Post-purchase support: Handle cancellations, refunds, and delivery queries with ease. 💬

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Ready to supercharge your store?

Connect your Shopify store today and enable smart, AI-powered commerce directly within your customer conversations. 🚀