🎥 Video walkthrough
1
Initiate Knowledge Base Creation
From the dashboard, navigate to the Knowledge Base section and click Create Knowledge Base.
2
Name and configure your Knowledge Base
Provide a name for your knowledge base and set the desired configuration options.
3
Add content to your Knowledge Base
After creating your knowledge base, you can add content in three ways: Frequently Asked Questions (FAQs), uploading files, and linking URLs.
Add FAQ
Learn how to enhance your knowledge base by adding frequently asked questions.
a. Create a new FAQ
Click New FAQ to start adding a question and answer.b. Enter your question and answer
Fill in the question and provide a clear, detailed answer.c. View your FAQs
After adding your FAQs, view them in the FAQ section of your Knowledge Base. Add Files
Learn how to add files to your knowledge base.
a. Add a new file
Click New File to start uploading documents.b. Upload your files
Drag your file into the designated area and click Add Files.c. Confirm file addition
After dragging your file, click Add Files to complete the process.d. View your files
Once uploaded, view your files in the files section.Example files
Here are some example files you can add to your Knowledge Base: Add URL
4
Your Knowledge Base is ready
Congratulations! Your knowledge base is now set up and ready to be used by your AI agents.