🎥 Video walkthrough
1
Initiate Knowledge Base Creation
From the dashboard, navigate to the Knowledge Base section and click Create Knowledge Base.
2
Name and configure your Knowledge Base
Provide a name for your knowledge base and set the desired configuration options.
3
Add content to your Knowledge Base
After creating your knowledge base, you can add content in three ways: Frequently Asked Questions (FAQs), uploading files, and linking URLs.
Learn how to enhance your knowledge base by adding frequently asked questions.
a. Create a new FAQ
Click New FAQ to start adding a question and answer.b. Enter your question and answer
Fill in the question and provide a clear, detailed answer.c. View your FAQs
After adding your FAQs, view them in the FAQ section of your Knowledge Base.4
Your Knowledge Base is ready
Congratulations! Your knowledge base is now set up and ready to be used by your AI agents.