Knowledge Base
Knowledge Base Overview
Learn about ContactSwing’s knowledge base system and how it helps power your AI agents. This guide provides an overview of knowledge base features and capabilities.
By using these features, you create a robust knowledge base that supports information sharing and improves user engagement.
📁 Create a Knowledge Base
Organize and store important documents by creating a knowledge base. Keep your information structured and accessible for your team and AI agents. Learn how to create a Knowledge Base❓ Add FAQs
Provide quick answers to common questions by adding FAQs. Enhance user experience and make information easy to find. Learn how to add FAQs📥 Add Files
Upload documents, resources, or any relevant files directly into your knowledge base. Keep your knowledge base up-to-date and comprehensive. Learn how to add files🔗 Add URLs
Add important web resources to your knowledge base for easy access by your team and AI agents. Learn how to add URLsBy using these features, you create a robust knowledge base that supports information sharing and improves user engagement.