Learn about ContactSwing’s knowledge base system and how it helps power your AI agents. This guide provides an overview of knowledge base features and capabilities.

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📁 Create a Knowledge Base

Organize and structure your essential documents by creating a dedicated knowledge base. This keeps information easily accessible for your team and AI agents. Learn how to create a Knowledge Base here.

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❓ Add FAQs

Improve the user experience and make information readily available by adding frequently asked questions (FAQs) and their answers.

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📥 Add Files

Ensure your knowledge base is always current and comprehensive by uploading documents, resources, and any other relevant files directly.

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🔗 Add URLs

Seamlessly integrate important web resources into your knowledge base, making them easily accessible for both your team and AI agents.
By using these features, you create a robust knowledge base that supports information sharing and improves user engagement.