Learn how to connect and configure Aircall with ContactSwing. This guide shows you how to set up and use Aircall integration effectively.

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🔗 Aircall Integration

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🎥 Video walkthrough

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Step-by-step guide

Follow these steps to add the Aircall integration:

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Step 1: Go to the Integrations section

Go to the Integrations section in your application. You’ll find a list of external services. Select Aircall to start the setup process. Integrations

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Step 2: Enter your Aircall API credentials

To integrate Aircall, provide these details:
  • API ID: Enter your Aircall API ID from your Aircall dashboard.
  • API Token: Enter your Aircall API Token for authentication.
After entering these details, click Connect to proceed. Aircall credentials

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Step 3: Authorize the integration

Once you enter your Aircall credentials, the system verifies your details. Upon successful authorization, your Aircall account connects, enabling call and voice features in your app.

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📞 Using Aircall in Actions

After you integrate your Aircall account, use it in ContactsWing Actions to automate outbound calls and trigger workflows.

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Example use cases

  • Automatically trigger calls to leads after form submission.
  • Use Aircall to follow up on missed interactions.
  • Route AI or human-assisted calls via predefined actions.

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How to use Aircall in actions

  1. Go to the Actions tab in your ContactsWing dashboard.
  2. Choose Aircall Call as the action type.
  3. Configure:
    • The phone number to call.
    • The trigger (e.g., form submission, bot step, etc.).
    • (Optional) Attach an AI assistant to the call.
Click here for Aircall Action
✅ This allows seamless AI-powered or manual outbound calling from within your workflows.