Learn how to set up and manage call transfers in your workflows. This guide shows you how to configure call transfer actions effectively.Documentation Index
Fetch the complete documentation index at: https://docs.contactswing.ai/llms.txt
Use this file to discover all available pages before exploring further.
🎥 Video walkthrough
Step-by-step guide
Follow these steps to create your call transfer action:1. Select call transfer action
Choose Call Transfer Action from the available action types to get started.
2. Configure your call transfer action
Click Create New Call Transfer Action and fill in the required fields:- Name: Enter a name for your action (e.g., “My Call Transfer Action”).
- Description: Briefly describe your action (e.g., “Action for transferring calls to a specific number”).
- To: Input the phone number to transfer the call to (e.g., “+1-234-567-8900”).
Example call transfer action setup
- Name: My Call Transfer Action
- Description: Action for transferring calls to a specific number
- To: +1-234-567-8900
3. View added actions
You can view your added actions by clicking on the action name.