Learn how to configure and customize your ContactSwing environment. This guide shows you how to manage general settings effectively.
1

Log in to the dashboard

Log in and go to the Settings tab.Settings Dashboard
2

Update personal information

Edit your profile details:
  • First name
  • Last name
  • Language
  • Address
  • Email
  • Phone number
Personal InfoPersonal Details
3

Update login credentials

Change your account password as needed.Login
4

Manage users and profiles

Go to Users and Controls to add or edit users and assign profiles.

Team

  • View all users with their name, email, and profile
  • Edit or delete users
  • Add a new user by providing:
    • First name
    • Last name
    • Email
    • Password
    • Phone number
    • Assigned profile
Add User

Roles & permissions

  • View all profiles and their descriptions
  • Create new profiles by specifying:
    • Profile name
    • Description
    • Permissions for features (Knowledge Base, Calls, Actions, Customers, Emails, Orders, API Setup, workflows, campaigns, data uploads, etc.)
Profiles
5

Create a user

To add a new user:
  • Enter their details and assign a profile
  • Refer to the Profiles section to define and assign profiles
Create UserAssign Profile
6

Create user profiles

To create a new profile:
  • Enter profile name and description
  • Assign permissions for features (Knowledge Base, Calls, Actions, Customers, Emails, Orders, API Setup, workflows, campaigns, data uploads, etc.)
Profile DetailsProfile PermissionsProfile Example
7

Manage billing

In the Billing section, review and update your subscription plans and monitor usage.
  • Upgrade your subscription for annual savings

Your current subscription

  • Free Plan (Free Trial)
  • Active until Oct 15, 2024 (you’ll get a notification before expiration)

Usage

  • Assistants: 9 of 6 used
  • Knowledge Bases: 2 of 6 used
  • Emails: 0 of 0 used
  • Actions: 4 of 6 used
  • Users: 1 of 5 used
  • Minutes: 0 of 0 used

Pricing plans

  • Starter: $25/mo
  • Individual: $190/mo
  • Team: $350/mo
  • Business: $690/mo
Choose monthly or annual payment options to fit your needs.PlanBilling 1Billing 2