Learn how to monitor and manage your token usage. This guide shows you how to track and optimize your token consumption.

What you see in token activity

For each token activity entry, you can view:
  • Assistant ID: The ID of the assistant used
  • Type: Activity type (emails, calls, chats, text, WhatsApp)
  • Classification: Response classification
  • Response Content: Content generated by the AI
  • Prompt Tokens: Number of tokens used in the prompt
  • Response Tokens: Number of tokens used in the response
  • Billing Type: Shows “contactswing” if using our API key, or your configured API if set
  • Created At: Date and time when the activity was created
Token Activity Example Tip: Click any activity entry to open a detailed view showing:
  • Token usage
  • Prompt messages
  • Response information
  • Email content
Use this feature to get in-depth insights into each token activity and optimize your usage.
Token Details Token Details 2 You can also click the Assistant ID to configure the assistant directly from the activity view. 🔄