> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactswing.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Campaign Overview

Learn how to effectively manage and optimize your communication campaigns. This guide provides an overview of campaign features and best practices.

## Overview

Campaign management lets you:

* Create new campaigns with clear objectives
* Track campaign status and progress
* Delete or update campaigns as needed

## How to create a new campaign

1. **Click "Create Campaign"** to open the campaign creation form.
2. **Enter campaign details:**
   * **Campaign Name:** Give your campaign a unique, descriptive name (e.g., "Sales Outreach").
   * **Business Goal:** Define the main objective (e.g., "Get customers" or "Increase sales").
3. **Submit campaign:** Click **Create** to save. The new campaign appears in the list with an initial status.

<img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/CAMPINT.jpg" alt="Create Campaign" />

## Campaigns interface

See all your campaigns in one place, with details and options to view status or delete campaigns.

| Campaign Name         | Business Goal     | Status    | Delete    |
| --------------------- | ----------------- | --------- | --------- |
| Sales Outreach        | Get customers     | INITIATED | \[Delete] |
| Test Nishant Campaign | To increase sales | INITIATED | \[Delete] |

### Interface elements

* **Campaign Name:** For easy identification
* **Business Goal:** Short description of the objective
* **Status:** Current status (e.g., INITIATED)
* **Delete:** Remove the campaign from the system

### Managing campaigns

* **Initiated Campaigns:** Status "INITIATED" means the campaign is in progress
* **Deleting a Campaign:** Click **Delete** next to the campaign name and confirm if prompted

## Tips for effective campaign management

* Regularly review campaigns to ensure they align with your goals
* Update campaign status as they progress
* Use descriptive names and goals for easy tracking

## Types of campaigns you can set up

* **[📞 Call Campaign](./call)**: Automate or schedule voice calls (e.g., follow-ups, reminders) to reach customers at the right time
* **[✉️ Email Campaign](./email)**: Set up automated or personalized email campaigns to engage customers, provide updates, or offer promotions
* **[💬 SMS Campaign](./sms)**: Manage SMS campaigns for direct communication, automating responses or sending marketing messages

### Example campaigns

1. **Campaign Name:** Sales Outreach\
   **Business Goal:** Get customers\
   **Status:** INITIATED
2. **Campaign Name:** Test Nishant Campaign\
   **Business Goal:** To increase sales\
   **Status:** INITIATED

By using the Campaign Management interface, you can create targeted campaigns that drive results for your business. 🎯