> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactswing.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Sheets Agentic AI

Learn how to integrate Google Sheets with ContactSwing's AI capabilities. This guide shows you how to automate data-driven communications.

## 🎥 Video walkthrough

<div class="card-video">
  <video src="https://storage.googleapis.com/helpsessionvideos/Contactswing/Videos/sheets.mp4" autoplay playsinline controls title="Google Forms to Contactswing Workflow" />
</div>

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## Step-by-step guide

<Steps>
  <Step title="Set up your Google Sheets trigger">
    * **Trigger:** Select "New Row".
    * **Connection:** Choose `google-sheets`.
    * **Spreadsheet:** Select the sheet where you collect data.
    * **Include Team Drive Sheets:** Specify whether to include Team Drives.
    * **Sheet:** Pick the specific sheet to monitor for new rows.

    <img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/gs1.jpg" alt="Workflow" />
  </Step>

  <Step title="Configure the Contactswing SMS action 💬">
    * In Contactswing, select **SMS** as the response type.
    * Enter your Workspace API KEY.
    * Add the Webhook URL.
    * When a new row is added or modified, Contactswing triggers this action automatically.

    <img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/gs2.jpg" alt="Workflow" />
  </Step>

  <Step title="Activate your Agentic AI ⚡">
    * After configuring both the Google Sheets trigger and Contactswing action, activate the flow.
    * Each new row added to the Google Sheet will now automatically trigger an SMS via Contactswing.
  </Step>
</Steps>

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## Example scenario

* A customer fills out a Google Form to request a callback.
* The form submission triggers the Agentic AI.
* Contactswing sends an SMS confirming the request to the customer.

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## Benefits

* **Automation:** You don't need manual intervention.
* **Timely responses:** Customers receive instant acknowledgment.
* **Customizable:** Tailor SMS messages based on form responses.

***

By integrating Google Forms with Contactswing, you create real-time engagement and a seamless experience for every customer.