> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactswing.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Build AI-Powered Email Processing Workflow

Learn how to create an automated email workflow in **ContactSwing** that uses **GPT‑4o** for intelligent data extraction, processes incoming messages, and publishes them to production.

## 🎥 Video walkthrough

<div class="card-video">
  <video src="https://storage.googleapis.com/helpsessionvideos/Contactswing/Videos/Workflows/email-workflow.mp4" autoplay playsinline controls title="AI-Powered Email Processing Workflow Walkthrough" />
</div>

***

## Step-by-step guide

<Steps>
  <Step title="Configure Gmail">
    * **Trigger:** *New Email*
    * **Category:** Select the category you want to monitor (e.g., *Inbox*, *Promotions*, or *Social*).
  </Step>

  <Step title="Configure ContactSwing AI Data Extractor">
    * **Trigger:** *AI Data Extractor*
    * **AI Provider:** Choose the AI provider you want to use.
    * **Model:** Select the AI model for data extraction (for example, *gpt‑4o*).
    * **API Key:** Enter your ContactSwing authentication key.
    * **Input Text:** Provide the text or email content from which you want the data to be extracted.
    * **What to Extract:** Specify the information you want the AI to extract (e.g., sender name, subject line, or message ID).

    **Example:**\
    When a new email is received, ContactSwing’s AI Data Extractor automatically identifies and extracts the required details — such as **Message ID**, **Subject**, or **Sender Information** — from the email body or headers for further processing.
  </Step>
</Steps>

***

## Workflow summary

1. **Trigger:** The workflow activates when a new email arrives in Gmail.
2. **Data extraction:** ContactSwing’s AI Data Extractor uses GPT‑4o to process the message and extract structured data.
3. **Process insights:** Extracted information can be sent to your CRM, database, or workflow for automated handling.
4. **Publish results:** The processed data is stored or sent to production systems for downstream tasks.

This automation minimizes manual data entry and enhances email management through intelligent, AI‑driven extraction within ContactSwing.