> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactswing.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Knowledge Base Overview

Learn about ContactSwing's knowledge base system and how it helps power your AI agents. This guide provides an overview of knowledge base features and capabilities.

### 📁 Create a Knowledge Base

Organize and structure your essential documents by creating a dedicated knowledge base. This keeps information easily accessible for your team and AI agents.

[Learn how to create a Knowledge Base here.](../knowledge-base/createkb)

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### ❓ Add FAQs

Improve the user experience and make information readily available by adding frequently asked questions (FAQs) and their answers.

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### 📥 Add Files

Ensure your knowledge base is always current and comprehensive by uploading documents, resources, and any other relevant files directly.

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### 🔗 Add URLs

Seamlessly integrate important web resources into your knowledge base, making them easily accessible for both your team and AI agents.

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By using these features, you create a robust knowledge base that supports information sharing and improves user engagement.