> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactswing.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Aircall Integration

> Learn how to integrate Aircall with ContactSwing, including setup, authentication, and how to use Aircall in actions and campaigns.

## Overview

This guide shows how to connect Aircall to ContactSwing and use it for AI-powered and manual calling within workflows. You will configure credentials, authorize the connection, and then trigger calls from actions or campaigns.

Learn how to connect and configure Aircall with ContactSwing. This guide shows you how to set up and use Aircall integration effectively.

## 🎥 Video walkthrough

<div class="card-video">
  <video src="https://storage.googleapis.com/helpsessionvideos/Contactswing/Videos/Integration/Aircall/Aircall-Integration.mp4" autoplay playsinline controls title="Aircall Integration" />
</div>

# Step-by-step guide

Follow these steps to add the Aircall integration:

<Steps>
  <Step title="Go to the Integrations section">
    Go to the **Integrations** section in your application. You'll find a list of external services. Select **Aircall** to start the setup process.

    <img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/Integration/Aircall/aircall1.jpg" alt="Integrations" />
  </Step>

  <Step title="Enter your Aircall API credentials">
    To integrate Aircall, provide these details:

    * **API ID**: Enter your Aircall API ID from your Aircall dashboard.
    * **API Token**: Enter your Aircall API Token for authentication.

    After entering these details, click **Connect** to proceed.

    <img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/Integration/Aircall/aircall2.jpg" alt="Aircall credentials" />
  </Step>

  <Step title="Authorize the integration">
    Once you enter your Aircall credentials, the system verifies your details. Upon successful authorization, your Aircall account connects, enabling call and voice features in your app.
  </Step>
</Steps>

## 📞 Using Aircall in Actions

After you integrate your Aircall account, use it in **ContactsWing Actions** to automate outbound calls and trigger workflows.

### Example use cases

* Automatically trigger calls to leads after form submission.
* Use Aircall to follow up on missed interactions.
* Route AI or human-assisted calls via predefined actions.

### How to use Aircall in actions

1. Go to the **Actions** tab in your ContactsWing dashboard.
2. Choose **Aircall Call** as the action type.
3. Configure:
   * The phone number to call.
   * The trigger (e.g., form submission, bot step, etc.).
   * (Optional) Attach an AI assistant to the call.

[Click here for Aircall Action](/help/Actions/aircall)

> ✅ This allows seamless AI-powered or manual outbound calling from within your workflows.
