> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactswing.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Assistant Configuration

This guide outlines the process for configuring the AI-powered Email Assistant to automate and optimize your email management workflow.

After you connect your Gmail account, an Email Assistant is created for you by default.\
**Note:** <u>The assistant is initially disabled. You must enable it to begin classifying and responding to incoming emails.</u>

## 🎥 Video walkthrough

<div class="card-video">
  <video src="https://storage.googleapis.com/helpsessionvideos/Contactswing/Videos/configureemails.mp4" autoplay playsinline controls title="How to Configure Incoming Emails" />
</div>

***

## Step-by-step guide

Follow these steps to configure your Email Assistant:

<Steps>
  <Step title="Connect Your Gmail Account">
    Go to the **Integrations** section and select the Google integration. Connect your Gmail account to enable email classification and automated responses.

    <img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/integra.jpg" alt="Google integration" />
  </Step>

  <Step title="Access the Email Assistant">
    After connecting, an Email Assistant is created automatically. Go to the Emails section, open the dropdown, and select the Email Assistant.

    <img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/incom2.jpg" alt="Access Email Assistant" />
  </Step>

  <Step title="Enable and Configure Your Assistant">
    * **User's Full Name:** Provide the full name of the user.
    * **Select Type:** Choose "Draft" or "Send" to specify how responses are handled.
    * **Instructions:** Input specific instructions for the AI agent.
    * **Knowledge Base:** Link a relevant knowledge base to provide the agent with information for responses.
    * **Assistant Status:** Toggle the assistant to "Enabled" to activate email classification and responses. The assistant can be deactivated at any time.
    * **Advanced Settings:**
      * **Label Configuration:** Configure custom labels and options for email organization.
      * **Email Rules:** Establish rules with specific instructions and target email addresses to enable automated responses for emails received from those addresses.

    <img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/incom1.jpg" alt="Configure Assistant" />

    <img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/incom3.jpg" alt="Advanced Settings" />
  </Step>
</Steps>

***

## Activation Complete

Once enabled, your AI assistant will automatically classify and respond to your incoming emails.