> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactswing.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Real-time Booking Action

Enable real-time booking inside your workflows using RTB actions. This guide explains how to configure and use booking functionality for live scheduling during calls.

## 🎥 Video walkthrough

<div class="card-video">
  <video src="https://storage.googleapis.com/helpsessionvideos/Contactswing/Videos/Actions/RTB/RTB.mp4" autoplay playsinline controls title="Real-Time Booking Action Walkthrough" />
</div>

## Step-by-step guide

Follow these steps to set up your RTB action.

### 1. Select RTB action

Choose **Real-Time Booking Action** from the list of available action types to begin the setup.

<img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/Actions/RTB/new1.png" alt="RTB Action" />

### 2. Configure your RTB action

Provide the following details.

* **Name**: A clear name for the action (for example, "My Real-Time Booking Action").
* **Description**: A short explanation of what this RTB action does (for example, "Action used to schedule bookings during calls").
* **Action Timing**: Select when this action should run within the workflow.
* **Email Type**: Choose the email provider (for example, "Gmail", "Outlook").
* **Email**: Select the specific email address to use for booking communication.
* **TimeZone**: Set the time zone that should be used for booking slots.
* **Buffer Time**: Define the buffer time between bookings, if needed.
* **Do not send Email on Confirmation**: Toggle on if you do not want to send a confirmation email after a booking is created.
* **Round Robin**: Toggle on to distribute bookings in a round-robin manner; when enabled, the second customer will be assigned to the sub-account email for the call.
* **Follow up Type**: Select the follow-up method (for example, "Call", "SMS").
* **Booking Timings**: Choose the time ranges when bookings are allowed.

<img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/Actions/RTB/new2.png" alt="Google Calendar Example" />

### 3. Create the action

Once all required fields are filled and your Google Calendar is connected, click **Create Action** to save and activate your real-time booking action.

***

## Example real-time booking action setup

* **Name**: My Real-Time Booking Action
* **Description**: Action for scheduling bookings during calls
* **Schedule a Booking with**: Google Calendar

Using this configuration, your application can handle live scheduling smoothly while calls are in progress.