> ## Documentation Index
> Fetch the complete documentation index at: https://docs.contactswing.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Call Transfer Action

Learn how to set up and manage call transfers in your workflows. This guide shows you how to configure call transfer actions effectively.

## 🎥 Video walkthrough

<div class="card-video">
  <video src="https://storage.googleapis.com/helpsessionvideos/Contactswing/Videos/CA.mp4" autoplay playsinline controls title="Call Transfer Action Walkthrough" />
</div>

## Step-by-step guide

Follow these steps to create your call transfer action:

### 1. Select call transfer action

Choose **Call Transfer Action** from the available action types to get started.

<img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/at.jpg" alt="Call Transfer Action" />

### 2. Configure your call transfer action

Click **Create New Call Transfer Action** and fill in the required fields:

* **Name**: Enter a name for your action (e.g., "My Call Transfer Action").
* **Description**: Briefly describe your action (e.g., "Action for transferring calls to a specific number").
* **To**: Input the phone number to transfer the call to (e.g., "+1-234-567-8900").

After filling in all fields, click **Create Action** to save your call transfer action. 🎉

***

## Example call transfer action setup

* **Name**: My Call Transfer Action
* **Description**: Action for transferring calls to a specific number
* **To**: +1-234-567-8900

By following these steps, you enable smoother communication and call management in your application.

<img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/callac.jpg" alt="Call Transfer Example" />

### 3. View added actions

You can view your added actions by clicking on the action name.

<img src="https://storage.googleapis.com/helpsessionvideos/Contactswing/images/call1.jpg" alt="View Added Actions" />